Norse Atlantic Airways is a low-fare, long-haul airline headquartered in Norway, transforming intercontinental travel with affordability and convenience. We connect bucket-list destinations in the United States, including New York City, Los Angeles, Miami, Las Vegas, and Orlando to key cities across Europe. We also connect travelers to remarkable locations like Cape Town and Bangkok.

Founded in 2021, we are an ambitious, and fast-growing company in the aviation industry, driven by a commitment to innovation and excellence.

Joining Team Norse is more than getting a job. It is all about belonging

Responsibilities and duties

Are you an experienced operations control specialist with a passion for aviation and long-haul flying?

We are seeking a strong team player with exceptional leadership skills to join our Operations Control Center (OCC) as an Operations Controller, with the exciting opportunity to advance to Shift Manager. In this key role, youll lead the safe and efficient execution of Norses long-haul flights, working closely with flight planning, maintenance control, crew control, passenger care, and other critical stakeholders. Step into the dynamic world of long-haul OCC in the Baltics.

This position operates in shifts, ensuring 24/7/365 global operations.

Your main responsibilities:

• Oversight and supervision of all Norse flights;
• Monitoring of weather, NOTAMs, SLOTs, technical situation, security, and other items that may affect the flights and take necessary action;
• Coordination with flight planning team to ensure preparation and management of operational and ATC flight plans;
• Management of flight irregularities and disruptions;
• Coordination and leading other teams of OCC on shift;
• Coordination with flight crew and other departments;
• Coordination and arrangement of services with external partners (ground handling, fuel providers, airports, etc.);
• Coordinate with ACMI partners;
• Participate in emergency response.

Required qualifications and certifications

• Minimum 2 years experience in OCC environment as an operations controller, duty manager or similar;
• Strong organizational and time management skills;
• Proficiency in MS Office tools;
• Quick learner with the ability to use airline operations software effectively;
• Excellent written and verbal communication skills;
• Fluency in spoken and written English;
• High adaptability to problem-solving skills;
• Resilient under pressure, with ability to balance team and individual responsibilities effectively.

Company offers

• The sky is the limit growth opportunity in dynamic aviation industry;
• Explore the world with travel privileges to all Norse destinations and enjoy tickets on partner airlines;
• Health insurance;
• Modern office in the city center - Novira plaza;
• Inclusive and diverse work culture we bring together talent from over 40 nationalities.

Position is located in Riga, Latvia.

Monthly gross salary € 2500 - 3000.

Additional information: Health insurance, additional compensation for working at night and on public holidays.

Application deadline 9th February 2025