Crew Planning Assistant - Crew Records Specialist
Do you enjoy maintaining structure, accuracy, and well-organized processes?
Norse Atlantic Airways is a low-fare, long-haul airline headquartered in Norway, transforming intercontinental travel with affordability and convenience. We connect bucket-list destinations in the United States, including New York City, Los Angeles, Miami, Las Vegas, and Orlando to key cities across Europe. We also connect travelers to remarkable locations like Cape Town and Bangkok.
Founded in 2021, we are an ambitious, and fast-growing company in the aviation industry, driven by a commitment to innovation and excellence.
Do you enjoy maintaining structure, accuracy, and well-organized processes?
Join us as a Crew Records Specialist, where you will support Norse’s operations by managing crew training documentation, certifications, medicals, and other essential records. Working closely with planning, HR, and regulatory bodies, you’ll help ensure compliance and operational readiness across our network. This role is ideal for someone who excels in administrative work and wants to grow within the aviation industry. Aviation experience is not required - what matters most is your proactive mindset and a drive to learn.
This is a full-time, office-based role located in Riga, Latvia, with a temporary contract until30th of September 2026.
Your responsibilities will include:
Update and validate crew training documentation for all flight crew;
Maintain accurate records of crew certifications, liaise with planning and people teams for re-training, and prepare reports for audits;
Manage and maintain comprehensive records of crew qualifications, training, licenses, medicals, visas, and passports;
Monitor expiration dates and coordinate timely renewals or updates to ensure regulatory compliance and operational readiness;
Liaise with crew management, HR, and regulatory bodies to support documentation verification and audit processes;
Generate reports to inform crew planning and compliance teams;
Support onboarding and record-keeping processes for new and current personnel.
What we're looking for:
Previous experience in aviation is preferred;
A quick learner who can adapt to airline operations software;
Strong attention to detail and accuracy when handling records and deadlines;
Proficiency in MS Office tools, especially Excel;
Strong organizational and time management skills;
Ability to work both independently and collaboratively within a team;
Excellent written and verbal communication skills;
Fluency in spoken and written English, required as it is the primary language used for communication within the international teams.
We offer:
The sky is the limit growth opportunity in dynamic aviation industry;
Monthly salary ranging from 1600.00 - 1800.00EUR (Gross), based on candidate experience;
Explore the world with exclusive travel privileges to all Norse destinations, plus discounted tickets with our partner airlines;
Premium health insurance provided after the probation period;
Gym and wellness benefit, with co-payment for sports activities after the probation period;
Modern office in the city center - Novira plaza;
Inclusive and diverse work culture we bring together talent from over 40 nationalities.
We believe that culture will be our competitive advantage.
Team Norse has identified three core values that we all should live and breathe. They are:
Be inclusive
Take ownership
Show kindness.
- Department
- Operations
- Locations
- Riga
- Employment type
- Temporary
Joining Team Norse is more than getting a job. It is all about belonging.
What does it mean to be a part of Team Norse?
You need to be passionate about people. Both your colleagues and our customers. We believe in creating a workplace where we value diversity, where we all feel like an important and valued member of team Norse.
At Norse, we are going to build a high-performance culture together with all our colleagues. We believe in the benefit of fostering a growth mindset.
We will deliver excellent customer experience at competitive prices, onboard our comfortable and more environmentally friendly Dreamliners.
Would you like to be a part of team Norse?
There will be plenty of jobs at Norse, so please Connect for relevant job updates